Event Terms & Conditions

By purchasing this ticket, the ticket holder/s have agreed to the full set of terms and conditions as outlined on the ticketing website. Ticket holders must present their tickets upon entry to the event as an A4 printed ticket (please do not resize the ticket) or on a Smart Phone. Government issued Photo ID may be required upon entry to validate authenticity as a ticket holder. If this event is cancelled before the scheduled start date & time for reasons of severe weather, flood, fire, explosion, civil disobedience, riot, labour disturbances ...other acts of God, excluding COVID Lockdowns, then Local Tickets will issue refunds for the ticket price only. Refunds will only be processed after the Event Organiser settles ticketing account. If the event is rescheduled, Local Tickets Pty Ltd reserves the right to decide whether Ticket Holders will automatically be refunded, or whether tickets will be transferred to another date with a refund option. Local Tickets Pty Ltd reserves the right to deduct administration and merchant fee charges on all refunds from Ticket Holders regardless of the reason for the refund. Ticket Holder details may be used by Local Tickets Pty Ltd and the Event Organiser for marketing purposes. If this event is cancelled due to a COVID lockdown, the refund policy is: A refund for the ticket price will be processed by Local Tickets. If a ticket holder can no longer attend due to a COVID lockdown, the refund policy is: A credit will be offered by the event organiser at their discretion.If a scheduled artist/experience/supplier cannot attend due to any COVID laws the refund policy is: A replacement or substitute may be added at the event organiser discretion. Children under the age of 18 must be accompanied by a paying adult. Attendees must comply with all alcohol, smoking and behavioural laws within the event venue and or grounds.

In the event of a booking cancellation, Bundaberg Race Club Inc does not offer refunds on pre-purchased tickets.

In the event of wet weather, the event still goes ahead as scheduled. If the track is too wet to race, the event will be held as a Phantom Meeting with no local races, but facilities operating including bar, cafeteria, and betting. All ticketed events will continue unless advised otherwise. 

If the event is cancelled due to Government Covid-19 Restrictions, refunds or credits towards another race day will be offered.